Dictionary
The Dictionary provides concise definitions of health economics terms, arranged alphabetically for quick reference. Use it to understand unfamiliar terminology or confirm the meaning of a specific term.
C
- Complaint
- A formal expression of dissatisfaction submitted by an insured individual regarding their health plan, such as a disputed claim denial.
- Complaint Rate
- A measure of how frequently patients or families formally express dissatisfaction with the care or service received within an organisation.
G
- Grievance Rate
- A measure of how frequently patients or families file a formal grievance regarding their care, distinguished from a less formal complaint.